Who are we?

Lufthansa Systems Poland is acclaimed and widely recognized provider of superior services and IT solutions for the aeronautical, logistic and financial industries. As a part of the Lufthansa Group we implement technological solutions and dedicated services.

Why do we need you?

As a Customer Service Manager you will be responsible for:

  • Compliance with business standards and procedures,
  • Creation contracts, service agreements and commercial offers based on the service concept created by the production departments,
  • Financial monitoring of service provision (revenues forecasted and achieved),
  • Issuing invoices for corporation customers,
  • Creation of financial reports and analysis,
  • Collecting and detailing with corporate customers’ requirements,
  • Close cooperation with production units and service managers.

Who are you?

  • 2+ years of experience in cooperation with customer/management/production department,
  • General accounting/finance background orientation,
  • Ability to create and analyze financial reports,
  • Analytical thinking,
  • Detail-oriented, well organized, flexible and open to changes,
  • Intermediate IT skills (MS Windows, MS Office, general IT understanding),
  • Willingness to work in an open and multicultural environment,
  • Very good knowledge of English and Polish (written and spoken).

What do we welcome?

  • Degree in Foreign trade,
  • German speaking.

What do we offer?

  • An international working environment, atmosphere that stimulates development,
  • Salary in the range of 6 000 - 9 000 zł gross (contract of employment),
  • Lufthansa Group membership benefits,
  • Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday, between 07:00 and 11:00,
  • Support for your passion for sports within the local activity group and co-financing Multisport cards,
  • Private medical care for employees and their family members.
Apply now

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