You will join AIM team and support our Clarification Services/AIM. AIM Clarification Service reviews the clarification requests raised by all production departments and addresses the requests to the authorities mainly via e-mail. The team is located in Zurich, you will be operating from Gdansk.

Who are we?

Lufthansa Systems Poland is acclaimed and widely recognized provider of superior services and IT solutions for the aeronautical, logistic and financial industries. As a part of the Lufthansa Group we implement technological solutions and dedicated services.


Who are you?

  • Strong analytical abilities and quick adaptation to new information.
  • Solid understanding of geography.
  • Proficiency in using Microsoft Office applications.
  • Proficiency in English, both in writing and speaking; knowledge of any additional ICAO language would be beneficial.
  • Strong commitment to responsibility and quality.
  • Capability of working effectively under tight deadlines and adaptability to shifting priorities.


Why do we need you?

  • Examining requests for clarification and initiating contact with the appropriate authority, ensuring follow-up if a response is not forthcoming.
  • Exploring and initiating new connections in coordination with AIM Document Management for procuring contacts within aviation authorities and organizations.
    Managing issues and responding to specific inquiries from our customers and various other departments.
  • Monitoring and recording the progress of clarification requests.
  • Analyzing global Aeronautical Information Publications (AIP) and associated documents including Supplements (SUPs), Aeronautical Information Circulars (AICs), Notices to Airmen (NOTAMs), along with documents and publications from the European Union Aviation Safety Agency (EASA) and the Federal Aviation Administration (FAA).
  • Identifying and communicating problems and highlighting potential production risks in a timely manner.

What we offer?

  • An international working environment, atmosphere that stimulates development,
  • Individual career path,
  • Salary in the range of 5 000 - 8 000 zł gross (contract of employment)
  • Lufthansa Group membership benefits,
  • Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 11:00,
  • Workplace adjusted to employee's needs,
  • Support for your passion for sports within the local activity group and co-financing Multisport cards,
  • Private medical care for employees and their family members.
Apply now

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